How do I log into PointsBet if I forgot my password?
Tap “Forgot Password” on the login screen, enter your email, and check your inbox for a link to reset it—usually arrives in under a minute.
Access your account and start playing
Log in to your PointsBet account
You need a PointsBet account to access your profile, place bets, or withdraw winnings. Logging in works the same on desktop browsers and mobile devices—just visit the website or open the app and enter your email and password.
If you don’t have an account yet, you must sign up first. Login is not available for guests or unregistered users. Your credentials are tied to the region where you registered, and you can’t switch regions without creating a new account.
Can I log into PointsBet from two different devices at the same time?
Yes, you can be logged in on your phone and tablet at once, but the app will log you out on the first device if you sign in on a third.
What do I do if PointsBet won’t let me log in even though my password is right?
Clear your browser cache or update the app—most login issues like this are caused by outdated software or cached data.
Why does PointsBet say my account is restricted when I try to log in?
Your account might be restricted due to unverified ID or geolocation issues—check your email for a message asking you to upload documents or confirm your location.
Can I use my PointsBet account to log in if I signed up with Google or Apple?
Yes, but you have to use the same third-party login method you used when signing up—you can’t switch to email/password later unless you contact support to link your accounts.
Is PointsBet’s website different from the app when logging in?
No, the login page is the same on mobile web and the app—just make sure you’re on the official pointsbet.com site and not a third-party link.
Security measures for logging into PointsBet
- 2FA: PointsBet requires two-factor authentication using an authenticator app like Google Authenticator or Authy. SMS-based codes are not supported.
- Password: Passwords must be at least 12 characters long and include a mix of uppercase letters, numbers, and symbols. Reusing passwords from other sites is blocked.
- Notifications: You’ll receive instant email and in-app alerts for login attempts, password changes, and withdrawals. These can be turned off in settings, but not disabled entirely for security actions.
Account verification after login on PointsBet
PointsBet requires account verification before you can make withdrawals or access certain features. The system prompts verification when you deposit funds for the first time, request a payout, or if there’s a mismatch in the details you provided during sign-up.
- ID: A government-issued photo ID, such as a driver’s license, passport, or national identity card.
- Address: A recent utility bill, bank statement, or official mail dated within the last three months, showing your full name and current residential address.
- Payment method: A copy of the front and back of the payment card used for deposits, with the middle digits hidden and the signature visible.
Documents must be clear, unaltered, and in color. Uploaded files are reviewed within 24 to 48 hours. Verification is not required if you have previously completed it on the same account.